Support

Viewer Support:

Before you can watch an Online Auction presented by RealtimeBid.com you must register and create an account with RealtimeBid.com. Click on the “registration” button to begin your Auction Webcast experience. You will need to provide the information required on the registration form and choose a user name and password that are familiar and secure to your satisfaction. In the initial registration process, RealtimeBid.com presents Terms and Conditions which requires your review and agreement in order to participate in Online Auctions. Once your account has been created you may “Watch” any auction on the list of auctions.


HOW TO BECOME AN ONLINE BIDDER
In order to actively participate in bidding at any Online Auction, you must usually register and obtain a User Name or Bidder Number and User Password for the auctioneer’s online website. On our Calendar, each auction’s information page will have the specific details and appropriate links.
Click here for more information on the Upcoming 34th Annual Yoder & Frey Winter Auction, Feb 11th-19th, 2008.


Please note: As incorporated in the Auction Terms and Conditions, the Auctioneer requires that ALL Bidders provide a Bank Letter of Guarantee in order to be approved to bid. For online bidders, the Bank Letter must be faxed to 407.956.4986. RealtimeBid.com advises that you complete this requirement at least 2 days prior to auction day to ensure approval to bid is granted in time to log in to the auction and bid. If you are unable to obtain a Bank Letter, you may contact the Auctioneer for any special consideration in order to be approved to bid online by the auctioneer directly.
Below is a Sample Bank Letter:

Mr. (Customer Name) is a customer in good standing at our bank.  We will guarantee the payment of checks on his account (account number) up to (specify amount) dollars for purchase at your auction in (Auction Location) on (Auction Date).  We hereby agree that no stop payment will be issued in conjunction with this letter. (Name and signature of bank officer, title, phone number and date)  

 

If you find items at an auction that you would like to attend and place bids on, you must click on the "sign-up to bid at this auction” button on the auctioneers website to complete the final approval process for online bidding at that auction. Every auction will have specific Terms and Conditions from the auction company. These Terms describe additional documentation required by the auctioneer and other specific auction information which MUST be agreed to before final approval to bid is granted. The auction company’s terms and conditions will cover the following items including but not limited to: Bank Letter of credit/guarantee, Internet and On-site buyer’s premiums, method’s of payment, shipping, and other essential information. This information will be used to determine your ability to pay, and ultimately, approval to bid online. Please allow 24-48 hours prior to the auction date for processing this information. If you do not agree and do not complete the documentation requirements prescribed in the auction Terms and Conditions, you will not be granted approval to bid.

Our spring auction calendar is quickly filling up, so please come back and check our calendar often.

Click here to view auction calendar.

Call or email for info!

Upcoming Auction Calendar

Auction Tools